居Your Corporate Store
Named accounts have a store at their own address, yourcompany.huanggoodman.com: your program archive, live order status, proofs and approvals, and the named people on your team. Named stores are email-gated; a self-serve store opens by its link.
See the Brand Room →
払Paying an invoice
Invoices arrive by email from Stripe. Pay by card or bank transfer from the invoice itself. Unless your quote says otherwise, payment is due upon production completion; where a deposit is quoted, production starts when it lands. Your card and bank details stay with Stripe.
Payment terms →
校Proofs and approvals
You receive a proof before anything is made. Reply approved, or approved with the corrections shown, and the job is released. Reply revise and a new proof comes back. Colour on a screen is a guide, not a reference; print carries a normal trade tolerance.
How proofs work →
数Quantities
Production carries the industry tolerance of 10 percent over or under. You are billed for what is delivered inside that range. Need an exact count? Say so when you ask for the quote and we price it that way.
Quantities →
紙Files and artwork
Best: print-ready PDF/X with fonts embedded, vector logos as AI, SVG or EPS with named spot colours, images at 300 dpi at final size, CMYK or Pantone, 0.125” bleed. Keep your own copies of everything you send.
Where files go →
再Repeat orders
Once a master is approved we lock it. From then on a repeat needs only quantity, ship-to and finishing, and your ordering link always points at the right master. Place the master in 01_REPEAT_ORDERS, one folder per product.
Folder layout →
名Variable data
Names, addresses, numbering, barcodes or several versions. Send one clean sheet, CSV or XLSX, headers in row one, one row per piece, plus the artwork with the variable fields marked. The first records come back as a sample proof before the run.
Folder layout →
船Shipping and claims
Prices are F.O.B. the shipping point; every run ships tracked. Tell us about any shortage or damage in writing within 10 calendar days of delivery. Transit damage is claimed from the carrier, and we send the documents that support your claim.
Delivery and claims →
鋼Secure documents
Forms, statements, pressure-seal mail and anything that carries a name: two ways, in-house forms or full service. Our standards are published, and the detail is offered under NDA.
Our standards →
談Ask, any hour
Celeste, our concierge, answers at once and routes anything she cannot. For the rest, fifteen minutes with the principal settles most things.
Jenny Huang Goodman MPA MSc MHSA, Principal